Microsoft Lync Server Training – DevCentrics

We at Devcentrics believe in our capabilities of delivering quality trainings on various technology products. DevCentrics offer training courses on complete line of Unified Communications, Messaging and Mobility solutions to IT Professionals and IT users. These hands-on based programs are scientifically designed to enable participants do their work in a better way. We offer both classroom as well as onsite trainings.

Click on each training to know more:

Our Microsoft Lync Server 2013 Core Solutions Training Topics

  • History of Microsoft Lync Server
  • New Features in Microsoft Lync Server 2013
  • Lync 2013 Architecture (Roles & Recommendation)
  • All About Virtualization
  • Setup & Deployment
  • Migration & Co-existence with Previous Versions
  • Remote Access, Federation & Public IM Connectivity
  • Persistence Chat Features
  • Persistent Chat Roles & Architecture
  • Conference Infrastructure
  • Collaboration Experience
  • Video infrastructure & Interoperability
  • Lync Web App
  • High Availability, Disaster Recovery & Site Resiliency
  • Lync 2013 Client Features

Our Microsoft Lync 2013 Enterprise Voice Training Topics

  • History of Voice Adoption in Microsoft Lync/OCS
  • Enterprise Voice Features
  • Planning Enterprise Voice (Requirements, Usage & Network)
  • Components Required for Enterprise Voice
  • Understanding Voice Routing
  • Type of Trunks
  • SIP Trunk & Direct SIP Connections
  • Understanding Voice Mail
  • Planning Exchange UM Integration
  • Understanding Call Admission Control
  • Planning Media Bypass
  • Call Park & Announcements
  • Planning Enterprise Voice Resiliency
  • Planning High Availability
  • Enterprise Voice & Mobility

Our Microsoft Lync Troubleshooting Training Topics

  • Introduction
  • Protocols Used/Adopted by Microsoft Lync Server 2013
  • Ports & Services
  • Roles of Microsoft Lync Server 2013
  • Understanding Signal & Media Flow
  • Understanding SIP
  • Troubleshooting Tools
  • Troubleshooting IM/Presence Modality
  • Troubleshooting Data Collaboration
  • Troubleshooting Audio/Video
  • Troubleshooting Enterprise Voice
  • Troubleshooting Web Services
  • Troubleshooting Edge Services

Our Microsoft Lync User Adoption Training Topics

  • Introduction
  • Microsoft Lync 2013 Features
  • Effectively Using IM/Presence
  • Effectively Using Collaboration Features
  • Effectively Using Conferencing Features
  • Effectively Using Lync Features from Microsoft Outlook
  • Mastering Lync Web App
  • Effectively Using Lync Features from Social Enterprise Platform
  • Effectively Communicating With External World
  • Understanding Call Features
  • Manage Contacts & Groups


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